FAQ

HOW CAN YOU DO THIS SO CHEAP? (How is this so affordable?)

That’s what we typically hear when we first describe FitBox365. The answer; we want as many people as possible to change their quality of life! That is why we give a free FitBox365 program to the needy for every 10 we sell!

FitBox365 SEEMS TOO GOOD TO BE TRUE! IS IT FOR REAL?

We have an amazing team to make FitBox365 a reality!

WHAT EXACTLY DO YOU MEAN BY FITNESS?

Science has exploded in the last ten years related to biochemistry, genetics, health and nutrition, and cognitive neuroscience. We now have an amazing amount of knowledge related to the complexity of how our bodies process food and the chemical processes that go on in our brains’. When we talk “fitness” we mean the complex interactions that affect our body and brain health, including but certainly not limited to, cognitive well-being, emotional stability, nutrition, exercise, sleep patterns, intrapersonal relationships; all of which are interconnected.

HOW CAN I LOSE WEIGHT AND GET FIT WITHOUT DIETING?

Diets just don’t work in a sustainable way. Yes, studies do prove this, but more importantly, most of us have lived this reality. What does work, are lifestyle changes. Changing the way you interpret the world, and changing what you believe in. Studies also show that abstinence trumps moderation for long term behavior change, every time. This means it’s much more effective to totally stop doing something, than to just cut back. This also works in reverse, starting something new and doing it all the time is more effective than just doing it a little bit at a time. For instance; it’s easier to exercise every day than two or three days a week. These are lifestyle changes that we will help you make to drastically improve your overall health and happiness—your fitness.

WHEN WILL FitBox365 SHIP?

The first edition of FitBox365 will ship in December 2014, but actual ship dates may vary. The FitBox365 Team will keep you updated of your ship date!

WHERE DOES FITBOX365 SHIP?

FitBox365 now ships to US, Canada, The EU (all 28 countries), Norway, Switzerland in Europe; Australia, New Zealand, China, Taiwan, Singapore, Hong Kong, Vietnam, Indonesia, Thailand, Brazil, Argentina, Chile, Peru, and Mexico.

HOW DO I INCLUDE INTERNATIONAL SHIPPING IN MY ORDER?**
  1. 1. Select your FitBox365 Perk Package
  2. 2. Check which shipping method you prefer
  3. 3. Purchase
HOW PORTABLE IS THE FITBOX365?

The FitBox365 itself only weighs 8-lbs and measures 26 x 6 x16” Its underside is hollow so it can be easily packed and taken with you just about anywhere.

WHO IS THE FITBOX365 DESIGNED FOR?

FitBox365 works regardless of gender, age, or fitness level. When beginning any new fitness program, we suggest you consult with your doctor before starting.

WHEN WILL ACCESSORIES BE AVAILABLE FOR FITBOX365?

You can purchase a number of accessories in the FitBox365 Store when it launches in December 2016.

IS THERE A PAID SUBSCRIPTION?

No not at this time

WHEN DOES THE FITBOX365 STORE OPEN?

The FitBox365 Store will open to the public by December 2016.

WHAT IS IN THE FIRST FITNESS PROGRAM RELEASE?

At release, FitBox365 will come to you with a red resistance band (Medium/Light) The Initial four week general training program will be available. The special patented clips on your FitBox365 mean that you will be able to adjust the weight resistance considerably for each band, and quickly and efficiently move from exercise to exercise making your workout quick and effective!**

HOW IS MY PRIVACY PROTECTED?

Guarding our users’ privacy is something we take very seriously. We work hard to protect your information from unauthorized access and have designed policies and controls to safeguard the collection, use, and disclosure of your information.

HOW DOES FITBOX365 RESPECT MY PRIVACY?

A combination of technology and company policies are used to protect users privacy. FITBOX365 complies with FTC Bureau of Consumer Protection guidelines including the Children’s Online Privacy and Protection Act (COPPA). Company policies ensure that FitBox365 only collects data it needs, keeps it safe, and retains it only as long as necessary. A company security officer reviews security of all customer data at all phases of use.

FitBox365 employs industry standard best practices regarding the way data is stored and transferred. Passwords are stored using cryptographic one-way hash functions. This ensures that nobody, even the company security officer, can ever gain access to a users’ password.

WHERE IS MY DATA STORED?

FitBox365 automatically uploads your data to the cloud, so there is no further action needed by you to make sure your information is always saved. There’s no explicit backup step required. The data is encrypted while in transit and on the servers.

Your FitBox365’s unique serial number is linked to your user name which prevents unauthorized access of your information.

WHO DID YOUR VIDEO?

Michael Copon at Michael Copon Studios made our crowd funding video and Fat Blaster 365 video, and we recommend them to anyone in a heartbeat! They are terrific!

HOW CAN I REACH YOUR TEAM?

Please read through the FAQ first to find your answer. We are receiving a lot of special requests, and our small, dedicated team is responding as fast as possible!

For questions related to the Indiegogo campaign, you please contact support@indiegogo.com.

For shipping questions, please contact shipping@fitbox365.com.

For trouble with your order, or would like to place a large-bulk order, please contact orders@fitbox365.com.

For media inquiries, please contact press@fitbox365.com.

If you would like to share your story on how FitBox365 has changed your life or how you have been inspired to stay fit for life, please contact story@fitbox365.com.

For job inquiries, please contact jobs@fitbox365.com.

For all other questions, comments, or concerns, you can always reach us at info@fitbox365bo.com.